This document contains all the terms and rules governing the use of the 93ok platform. Please read carefully before registering or using any of our services.
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User") and 93ok ("Platform", "We"). This document governs your use of all services, content, features, and functions provided through the official 93ok website and our mobile app.
Every time you access, browse, or use the 93ok platform — whether via web browser or downloaded app — you automatically agree to comply with the terms set out here. This acceptance includes any updates or amendments we may make from time to time.
To register and use the 93ok platform, you must meet the following eligibility requirements without exception:
93ok reserves the right to verify your eligibility at any time through a Know Your Customer (KYC) process. This may require you to submit identity documents such as your national ID, passport, or other relevant supporting documents.
During the registration process, you are required to provide truthful, accurate, current, and complete information. Required details include your full name, an active mobile number, a valid email address, and any other information that may be requested during registration.
You are solely responsible for the security of your 93ok account username and password. This includes:
If any information you provide is found to be false or misleading, 93ok reserves the right to suspend or terminate your account immediately and withhold any associated credit balance pending investigation. This includes false names, invalid phone numbers, or falsified identity verification documents.
93ok supports a wide range of payment methods popular among Malaysian users, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed through secure, encrypted payment channels.
93ok does not charge any processing fees for regular deposits or withdrawals. However, third-party payment service providers may impose their own charges beyond our control. Players are solely responsible for any tax obligations related to their winnings under applicable local laws.
| Transaction Type | Minimum Limit | Processing Time | Platform Fees |
|---|---|---|---|
| FPX / Bank Deposit | RM 10 | Instant | None |
| EWallet Deposit | RM 10 | Instant | None |
| Bank Withdrawal | RM 30 | 1–3 working days | None |
| EWallet Withdrawal | RM 30 | Within 24 hours | None |
93ok offers a wide range of exciting bonuses and promotions for both new and existing members. Each bonus offer is subject to wagering requirements (rollover) specified separately in the respective promotion terms.
The welcome bonus is awarded to new members who successfully register and make their first deposit. The bonus amount and deposit match ratio are subject to current promotion terms, which may change without prior notice. Players are encouraged to check the latest promotions page before registering.
All games available on the 93ok platform — including Live Casino, Slots, Fish Shooting Games, and Sports Betting — are subject to the individual game rules set out by the respective game providers. 93ok acts as a connecting platform and does not directly control game outcomes.
All games using a random number generator (RNG) have been audited and certified by an independent body to ensure fairness. This means every game outcome is entirely random and cannot be predicted or manipulated by any party, including 93ok itself.
In the event of a technical disruption during a gaming session — such as an internet disconnection, server outage, or software issue — 93ok will endeavour to resolve the matter based on available system records. Decisions made by our technical team in such cases are final.
For Sports Betting, all odds displayed are accurate at the time of display but may change before a bet is confirmed. Confirmed bets cannot be cancelled. Any match result declared void by the relevant sports governing body will result in the cancellation of the bet and a full refund of the original stake.
93ok uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. However, the security of your account also depends on the precautions you take yourself.
The identity verification (KYC) process is part of our commitment to maintaining a safe gaming environment. You may be required to submit the following documents:
All submitted documents will be kept confidential and used solely for identity verification purposes in accordance with our privacy policy.
The 93ok platform is intended for entertainment purposes only. The following activities are strictly prohibited and may result in permanent account suspension or termination:
93ok reserves the right to pursue legal action against any individual found to be involved in fraudulent or criminal activity in connection with the use of our platform.
93ok reserves the right to suspend or terminate the account of any user for the following reasons:
If your account is terminated due to a terms violation, any credit balance associated with fraudulent or abusive activity may be withheld. For standard account closures that do not involve a violation, any valid credit balance will be processed for withdrawal once the review is complete.
93ok provides its gaming platform "as is" and makes no guarantees regarding continuous uninterrupted availability. To the extent permitted by applicable law, 93ok is not liable for:
In all circumstances, the maximum liability of 93ok to any user shall not exceed the total deposits made by that user in the 30 days prior to the claim being made.
The collection, use, and storage of your personal data by 93ok is governed by our separate Privacy Policy. By using this platform, you consent to the use of your personal data as described in that policy.
In summary, 93ok collects personal data for the purposes of account management, transaction processing, fraud prevention, and service improvement. We do not sell or disclose your personal data to third parties except as stated in our Privacy Policy or as required by law.
93ok reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Any material changes will be communicated to registered users via in-app notification or email at least 7 days before taking effect, unless the changes are required immediately for legal or security reasons.
Your continued use of the 93ok platform after any amendments take effect will be considered your acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.
The latest version of these Terms and Conditions will always be available on this page with a clear update date. In the event of any discrepancy between different language versions, the Bahasa Melayu version shall serve as the primary reference.
93ok's Commitment to Players
Six core principles that ensure a fair, secure, and transparent gaming experience on the 93ok platform
All your personal data and financial transactions are protected by industry-standard 256-bit SSL encryption. No sensitive information is stored without adequate protection.
All games use independently audited RNG. Every game outcome is completely random — no manipulation, no hidden advantage favouring the platform.
Your withdrawal requests are processed efficiently. Withdrawals to Malaysian bank accounts and digital wallets are completed within the specified timeframe without unnecessary delays.
We believe in full transparency. All bonus terms, withdrawal policies, and game rules are clearly stated with no confusing fine print or hidden conditions.
Our support team is available around the clock via live chat. Account, transaction, and game-related issues are resolved promptly by agents fluent in both English and Malay.
93ok provides personal limit management tools, voluntary break options, and support resources to help players maintain healthy and responsible gaming habits.